Skincare is personal and we believe that our customer care should be as well. We like to reply to any questions personally and to help respond to your queries or concerns as efficiently as possible we have several different contact options.

Customer Care Contacts

For Online Purchases


If your query relates to how to use a product we will ensure that one of our expert skincare therapists will be available to help.

For Delivery & Returns

Our Delivery & Returns section provides detailed information regarding our shipping in the UK and the rest of the world. We hope this section provides all the answers to any query you might have but if not please do contact us on

If you need to contact us outside our normal working hours of Monday to Friday 9.30am to 6.00m please send an email and someone will get back to you as soon as possible.