Privacy Policy

1.Introduction
1.1At QMS Medicosmetics/Descomed Limited we are committed to protecting and respecting your privacy. We work very hard to keep your information safe and we want our use of your data to be secure. We follow strict procedures on how personal information is stored and used, and we also limit who sees it to help stop any unauthorised person getting hold of it.
1.2This Privacy Policy (and any other documents referred to in it) sets out the basis on which we will process and use any personal information about our website visitors that we collect from them and they provide to us. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. 'Website' refers to (all the) site(s) connected to QMS Medicosmetics/Descomed Limited at www.qmsmedicosmetics.com and www.qmsmedicosmetics.de
2.Identity and Contact Details
2.1We have a legal duty to protect personal information that we collect under the current Data Protection Act 1998, (the "DPA") and the General Data Protection Regulation (EU) 2016/679, (the "GDPR"), enforceable from 25 May 2018.
2.2For the purposes of the DPA and GDPR, we are the data controller and are QMS Medicosmetics/Descomed Limited, of 25 North Row, London, W1K 6DJ, United Kingdom. Questions, concerns, comments, requests or complaints regarding this Privacy Policy, our Website and/or our use of your personal information should be addressed to dataprotection@qmsmedicosmetics.com or by contacting our data protection officer on +49 1736129396. For further contacts please see our Supplier Identification/ Legal Notice section.
3.Personal Information We Collect from You
3.1We may collect and use various types of personal information about visitors to our Website. Details of this information are set out below:
(a)When you buy our products on our website, or register for our newsletter, we will collect your name, and/or relevant contact details so that we can provide you with the product you have ordered, or send you our newsletter. Please note, credit card details are not retained.
(b)We will collect and use certain technical information about you and your visit when you visit our Website (covered in our Cookie Policy)
(c)We will collect details from our website questionnaire (under the "Get in Touch" tab) if you submit one to us, so that we can reply to you.

We may collect certain other information that you give us, for example, if you report a problem with our website to us.


4.Bases for Processing Your Data
4.1We collect and use Website Visitors' personal information on several bases. Across these bases your rights as a data subject are balanced against QMS Medicosmetics/ Descomed Ltd's legitimate interests in promoting and selling its services. The bases for processing your data are:
(a)Your consent - you as a customer or potential customer (data subject) have consented to the processing of your personal data. This will have been by requesting to receive information on our website by ticking a box, or asking to receive a newsletter by providing your email. You can of course change or opt out of these preference choices at any time should you wish to do so. This can be done via email at dataprotection@qmsmedicosmetics.com or by contacting us on +49 7663 6039900.
(b)Our legitimate Interests - QMS Medicosmetics/ Descomed Limited also process your personal data to provide you with information about our products, services, and any offers that you may be interested in. This does not affect your rights in any way to withdraw your consent to us sending you this information, and this can be done via email at dataprotection@qmsmedicosmetics.com or by contacting us on: +44 (0) 203 691 6877
(c)Our contract with you - if you have made an enquiry about our services, or bought a product, then the processing of the personal data, provided when you enquired through our website, is necessary for the performance our contract with you.
(d)Our legal obligation - in certain circumstances when QMS Medicosmetics /Descomed Limited have been requested and in accordance with complying with a legal obligation to the relevant UK authorities, then we will process data to fulfil this obligation. This may be with the Police or other governmental or judicial authorities as requested.
5.Sensitive Personal Information
We do not collect sensitive personal information via the website
6.How We Use Personal Information
6.1We use your information to provide information you have asked for, to enter into contracts with you (if applicable), and to provide you with a good experience of our Website. Without this information, we may be unable to correspond with you, send you e-mails to provide you with information or services that you have requested, or products you have bought, or enter into contracts with you.
6.2We collect and use personal information about our Website Visitors for the following purposes:
(a)Responding to enquiries from you, corresponding with you and recording any communications.
(b)Providing the products, services and information that you ask us for and carrying out our obligations under any contracts that we enter into with you.
(c)Providing information about changes to our services.
(d)Upholding your right to have your data erased.
7.We do not share website visitors' personal information with third parties for the purposes of sending them marketing information
8.Where We Transfer and Store Personal Information
The personal information that we collect from our website visitors will not be transferred to,
and stored at, destinations outside the European Economic Area, (the "EEA").
9.Retention of Personal Information
We will keep your personal information for limited and appropriate periods of time only.

If you are a customer of our business, we will retain any information you may provide through the website only for as long as is necessary to fulfil our contractual commitments to you, unless otherwise indicated by you.

10.Your Rights in Your Personal Information
You have certain rights in respect of the personal information that we hold about you. Details
of these rights are set out below. To exercise any of these rights, please contact us via email
at dataprotection@qmsmedicosmetics.com or by contacting us on +44 (0) 203 691 6877.
We will process all personal data in line with your rights, in each case to the extent required
by and in accordance with applicable law only (including in accordance with any applicable
time limits and any requirements regarding fees and charges). We will respect your personal
information rights in respect of:
(a)Access. At your request we will confirm to you whether or not we are processing and using personal information about you. If we are we will provide you with a record, and a copy, of such personal information and/or other details to which you are entitled.
(b)Rectification. We will correct any inaccurate personal data and complete any incomplete personal data (including by providing a supplementary statement) that we hold about you.
(c)Prevention of processing likely to cause damage or distress. We will respect your rights under the DPA and GDPR to require us to cease or not to begin processing your personal information for a specific purpose, or in a specific way, that is likely to cause you or any third parties unwarranted damage or distress.
(d)Erasure. We will erase your personal information at your request without undue delay.
(e)Restriction. We will restrict the processing of your personal information in certain circumstances, if you ask us to do so.
(f)Data portability. We will provide you or third parties on your behalf with a copy of any personal information that we hold about you which you have provided to us in a structured, commonly used and machine readable format.
(g)Objection (including objection to direct marketing). We will respect your general rights to object to the processing of your personal information in certain circumstances, including for direct marketing purposes. We will usually inform you (before collecting your information) if we intend to use your information for such purposes.
11.Cookies
Our Website uses "cookies" and other tracking technologies which are placed and stored on your computer hard drive or in the browser memory, if you agree, when you visit our Website.
We use technical information gathered in this way for site management and security purposes and for:
(a)Improving our Website and ensuring that content is presented effectively.
(b)Managing our Website and ensuring that it is safe and secure
(c)Administering our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. (automatically collected technical information about visits to our Website is used for these purposes).

You can find out what cookies we use and how to switch them off by clicking here Cookie Policy

Google Analytics

We use Google Analytics, a web analysis service from Google (Google Inc.). Google Analytics uses cookies that enable us to analyse your use of our websites. The data generated by cookies about your use of our website is generally processed on European servers in accordance with GDPR guidelines. Google may transfer the data to a server in the USA and store it there. Prior to this, however, Google will shorten your IP address if it originates in a member state of the European Union or in other signatory states to the Agreement on the European Economic Area and thus make it anonymous (Google's anonymizeIp process). The entire IP address is transferred to a Google server in the USA and saved there only in exceptional cases. This anonymization ensures that your IP address cannot be traced back to you. Google uses this data to evaluate your use of the website, to generate reports on website activities for us, and to provide other services associated with website and internet use. Google can transfer this information to third parties, where appropriate, if legally mandated or if Google contracts with third parties to process such data. Google will not associate your IP address with other Google data.

You still have the option to prevent Google from collecting data generated by cookies

and relating to your use of the website (including your IP address) as well as from processing this data by Google by downloading and installing the Browser Add-on on https://tools.google.com/dlpage/gaoptout?hl=en

Google AdWords

This website utilizes the online advertising program "Google AdWords" and the conversion tracking within the framework of Google AdWords. The conversion-tracking cookie is set on the user's browser, if he clicks on an ad delivered by Google.They are not used to acquire personal identification data. If the user visits a certain page of this website and if the cookie has not yet expired, Google and we will be able to tell that the user clicked on the ad and was forwarded to this page. Each Google AdWords client gets a different cookie. Thus, cookies cannot be tracked via the website of AdWords clients. The information collected by the conversion cookies are used to provide aggregate conversion statistics to AdWord clients who have opted-in for conversion tracking. Clients are informed about the total number of users who clicked on the ad and were forwarded to a conversion tracking tag page. However, they do not get any information enabling them to identify users personally. If you do not want to participate in the tracking program, you can refuse the use of this program by easily deactivating the Google conversion-tracking cookie via your internet browser through the user settings. In this case, you will not be included in the conversion tracking statistics. Further information concerning Google data privacy can be found at https://www.google.co.uk/intl/en-GB/policies/privacy/and for opt out ont

Facebook Pixel

We use Facebook Pixel, a short piece of code allows us to track conversion from Facebook ads, ensure our ads are being shown to the right people and also allows us to build targeted audiences to remarket in the future. From the pixel results we can create and build targeted audiences, measure the success of our ads and remarket to customers who have taken actions on our site. Please read more in our Cookie Policy.

Google Remarketing

Google (Google Inc.) Remarketing cookies track the success of our keyword advertising on Google and facilitate post-visit messaging to drive return visits. Using remarketing, we can show Google Ads to our previous site visitors while they browse the vast number of Google partner sites in the Google Display Network. No personal information is contained or collected as a result of using these cookies or pixels. For more information and on how to opt out, please visit https://www.google.com/settings/u/0/ads/authenticated?hl=en.and lease read also our Cookie Policy.

Social Media

Our website uses social media plugins from social networks as follows:

Facebook Like / Share Button
Facebook, Inc.,
1601 South California Avenue Palo Alto,
CA 94304, USA

Twitter Tweet This Button
Twitter, Inc.,
795 Folsom St., Suite 600, San Francisco,
CA 94107, USA

Pin-It Button
Pinterest Inc., 635 High Street, Palo Alto,
CA 94301, USA

Follow Button

Instagram, Inc., 181 South Park Street Suite 2, San Francisco

CA 94107, USA

If you follow us or interact with us on any of our pages on third party social media platforms, such as Instagram, Facebook, Twitter and Pinterest, information you provide will be subject to the third party's privacy policy as well as this Privacy policy and Cookie Policy. We have no influence on the amount of data that social networking sites collect via an active plugin. For more information, please consult the relevant data privacy notice on the said social media networking sites.

SSL Encryption

For security of transactions, e.g. your orders or your queries, this site uses Secure Socket Layer (SSL) protocol, which encrypts any personal information. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL.

18.Changes to Our Privacy Policy
We reserve the right to modify this Privacy Policy from time to time. Any changes we make in the future will be posted on the website: www.qmsmedicosmetics.com and www.qmsmedicosmetics.de. You should check back frequently to see any updates or changes to our Privacy Policy.
19.Complaints
If you have any complaints regarding this Privacy Policy that you feel have not been resolved by talking to us, you may also contact the UK Information Commissioner at telephone number 0303 123 1113 or https://ico.org.uk/.